At Swayamvara Silks, we value your trust. This policy explains how we collect and handle your information to ensure a seamless shopping experience. By using our website, you agree to these terms.
1. Information We Collect
We collect personal data to provide a safe, customized, and efficient experience:
Personal Details: Name, email, phone number, and shipping address provided when you create an account or place an order.
Transaction Data: Billing addresses, payment instrument details (credit/debit cards), and buying behavior to process your elegant purchases.
Automatic Tracking: We may track your IP address, browser type, and navigation patterns to understand our customers' interests and improve our collections.
Communications: Information from feedback, message boards, or direct correspondence is retained for customer support and dispute resolution.
2. How We Use Your Data
We use your information to:
Fulfill your orders and provide requested services.
Inform you about new arrivals, traditional weaves, and exclusive offers (with an opt-out option).
Troubleshoot technical issues and protect against fraud or errors.
Customize your experience based on your saree preferences and shopping history.
3. Cookies & Tracking
Purpose: We use "cookies" to analyze web flow, measure promotional success, and allow you to stay logged in.
Control: Most are "session cookies" (deleted after your visit). You may decline cookies through your browser, though some features may become unavailable.
Third Parties: You may encounter third-party cookies on certain pages; Swayamvara Silks does not control these.
4. Sharing Your Information
We do not sell your data for third-party marketing without consent. However, we may share it with:
Affiliates: For internal business and marketing purposes.
Service Providers: To facilitate delivery, payments, and fraud prevention.
Legal Requirements: If required by law, court order, or to protect the safety of our users and the public.
Business Transfers: In the event of a merger or acquisition, your data will remain protected under this policy by the new entity.
5. Security & External Links
Safety: We use secure servers and strict protocols to prevent unauthorized access or loss of your data.
Other Sites: We are not responsible for the privacy practices of external websites linked on our platform.
6. Your Choices
Anonymity: You can browse our collections without revealing your identity.
Opt-Out: You can unsubscribe from non-essential promotional emails at any time via the "Unsubscribe" link in our newsletters.
Note: This policy may change without notice. Please review it periodically to stay informed.
Questions? Please reach out to our customer support team for any clarifications.